Develop and implement a records management framework: Create a roadmap for managing records effectively within an organization.

Manage the records lifecycle: Apply knowledge of the entire records lifecycle, including creation, maintenance, and disposal.

Implement electronic records management systems: Design, implement, and maintain systems for organizing, securing, and retrieving electronic data.

Manage digital records: Handle the process of digitalizing and archiving electronic files.

Set retention schedules: Establish and manage retention processes and schedules.

Ensure compliance: Implement compliant destruction processes and audit programs.

Provide reference and user services: Respond effectively to research requests and manage user access to records.